Orders within Pakistan usually arrive in 3–5 working days. For international orders, delivery may take 7–14 days, depending on your country and customs clearance.
+92 321 8950826 kukicouture1@gmail.com
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FAQ's
Once your order ships, you’ll receive an email with a tracking link.
Within Pakistan, shipping is free on orders above Rs. 2,000. For international orders, rates vary by location and are shown during checkout.
We accept returns within 7 days of delivery for unworn, unwashed items with tags intact. Sale items are non-refundable.
Just send us an email at support@kukicouture.com or message us on WhatsApp with your order number, and we’ll guide you through the process
Absolutely! If the item is in stock, we’re happy to exchange it for the size or color you prefer.
Return shipping is the customer’s responsibility unless the item was defective or incorrect.
Most of our kaftans are free-size and designed to fit a variety of body types comfortably, typically fitting sizes Small to XL.
Our standard kaftans are designed to suit heights between 5’2” to 5’9”. For custom lengths, please contact us after placing your order
No account is not required — but creating one allows you to track orders, view history, and save favourites for next time.
Yes, but only within 3 hours of placing your order. Please contact us immediately if you need to make a change.
Check your tracking link first. If it’s delayed or hasn’t updated, please contact us at orders@kukicouture.com, and we’ll investigate for you.